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Privacy Policy

Last updated: May 15, 2026

Data We Collect

We collect your username, email (optional), and team information when you register. We store the meeting transcripts and audio files you upload or sync from Plaud. We store AI-generated summaries, action items, and entities extracted from your content.

How We Use It

Your data is used solely to provide the Relay Digest service to you and your team. We do not use your data to train AI models. We do not sell your data to third parties.

Third-Party AI Processing — No Model Training on Your Data

Transcripts and content are processed by Anthropic (Claude) and OpenAI APIs to generate summaries, embeddings, and action items.

Neither Anthropic nor OpenAI trains their AI models on data submitted via API. This is a firm commitment in both companies' terms:

Your meeting transcripts, action items, and business discussions are used only to generate your results and are not retained by these providers to improve their models.

You may supply your own API keys in Settings → API Keys to route all AI processing through your own provider accounts, giving you direct visibility into usage and billing.

Data Security & Liability

Relay Digest implements industry-standard security: TLS encryption in transit, encrypted storage at rest, and access controls limiting data to your team. Authentication credentials and API keys are stored encrypted.

When your data is transmitted to Anthropic or OpenAI for processing, it is protected under their enterprise security frameworks, which are independently audited (SOC 2 Type II for both providers). Each provider's security policy governs the protection of data while it is in their systems. Relay Digest is not liable for security incidents that occur within third-party provider infrastructure; those are governed by the respective provider agreements.

For a security review or incident report, contact [email protected].

Data Storage

Data is stored on servers located in the EU (Hetzner). We use industry-standard encryption in transit and at rest.

Cookies

We use session cookies only. We do not use tracking, analytics, or advertising cookies.

Your Rights (GDPR)

If you are in the EU, you have the right to access, rectify, erase, and port your data. Submit requests to [email protected]. Requests will be fulfilled within 30 days.

Data Deletion

To request deletion of your data, email [email protected]. Team admins can delete all team data from Settings > Team > Danger Zone.

Contact

[email protected]